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FAQs

Is it better to ignore or decline spam calls? ›

Is it better to ignore or decline spam calls? It's better to ignore spam calls.

Why am I getting so many spam calls? If you have answered a number of robocalls, it may be because the spam caller sold your number to other scammers or telemarketing companies. Remember, if the call is important enough, the caller will leave a voicemail message.

If you received an unwanted call after your number was on the National Registry for 31 days, report it to the FTC.

You can register your numbers on the national Do Not Call list at no cost by calling 1-888-382-1222 (voice) or 1-866-290-4236 (TTY). You must call from the phone number you wish to register.

Robocalls sometimes prompt you to take action, such as “press 1 to speak to a live representative” or “press 2 to unsubscribe” and so on. By following instructions, you confirm to the robocallers that you are a potential victim and invite further robocalls. Try to avoid taking any action.

Spam callers can hide international numbers with ID spoofing. These one-ring calls are bait — the fraud happens when you call back the spam number. If you must call back after a missed call, check the area code to ensure it's in the United States.

If you have a digital home phone with AT&T, *61 blocks unwanted calls as part of their free Call Blocking service. Press *61 then the “call” button to add the last call you received to your blocked call list. To stop receiving calls from all private numbers (calls without caller ID), dial *77.

Unfortunately, robocalls aren't going to stop completely. But if you take the advice mentioned above, you can help prevent most unsolicited calls and text messages from ever reaching your phone. You'll find more information and tips on stopping unwanted calls and texts, HERE.

Even with today's diverse range of communication devices, *67 still works on cell phones and landlines. No matter which device you use, whether an iPhone or Android, the code allows you to hide your phone numbers during calls. The process of using *67 is uniform across various devices.

What is the code to block all spam calls? ›

The star code *60 is used by many network providers to help block spam calls. Simply dial *60 and follow the instructions to block either the most recent number or a specific number. Check with your provider to see if they offer this service. The star code *77 automatically rejects blocked or unidentified numbers.

If you accidentally answer a spam call, scammers know your number is connected to a real person and can target you with more spam calls. These targeted spam calls will try to trick you into giving up your personal information which allows cybercriminals to steal your money, your identity and even your voice.

If you answer the call, your number is considered 'good' by the scammers, even if you don't necessarily fall for the scam. They will try again because they know someone on the other side is a potential victim of fraud. The less you answer, the fewer robocalls you will receive.

It has no direct way to know that. If a call was hung off in a short time than normal, it can be judged that the user declined the call.

If you decline a call, it goes to voicemail. You can respond with a text or remind yourself to return the call.